Privacy

This Privacy Policy governs the collection and use of personal information belonging to potential and existing customers of Zestify Media, Ltd., and their affiliates.

Zestify Media, Ltd. is committed to abiding by this privacy policy, as well as the requirements of applicable laws, in the operation of its business. Please read this privacy policy carefully as it explains what personal information Zestify Media, Ltd., collects about you and how it processes your personal information.

By your continued use of our services (including our web site), you consent to the collection and use of your personal information for the purposes set out in this privacy policy.

Collection and Use

Zestify Media, Ltd. collects personal information about its customers which it requires for its supply of goods and services, or where additional information has been provided with the consent of the customer. If you use our web site, we may also collect information about you or your computer when you browse to allow you to use the services available.

Zestify Media, Ltd. will only use personal information relating to their customers fairly and lawfully and for the supply of goods and services.

If you are using our web site, we will use your personal information to help you to log on to, and to permit future use of, the web site. We may use your IP address to help diagnose problems with our server, or to administer our web site. We may conduct analyses of user traffic. These analyses will be performed through the use of IP addresses and cookies.

Web site users should also note that we use cookies when you request personalised information, so that we can provide you with more tailored information when you return to our web site. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance.

From time to time, Zestify Media, Ltd. may inform its customers about special offers and promotions in accordance with their preferences. Where appropriate, Zestify Media, Ltd. will obtain the consent of its customers to use their personal information in the manner anticipated.

Accuracy and Necessity

Zestify Media, Ltd. will take steps to regularly validate the personal information it holds to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that Zestify Media, Ltd., is not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

Notices

Zestify Media, Ltd. will provide customers with notice of its intended use of their personal information either before or at the time of its collection.

Security

Zestify Media, Ltd. uses administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses or modifications. Certain areas of our web site may be password protected. If you are a user of our web site and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.

Any person acting under the authority of Zestify Media, Ltd., is held by contractual requirements to process personal information on the sole instructions of Zestify Media, Ltd. Third party entities that process personal information on behalf of Zestify Media, Ltd., are held by similar contractually binding confidentiality and security requirements.

Disclosure of Personal Information and Data Transfers

Zestify Media, Ltd., only discloses personal information about its customers internally and to third parties for processing purposes associated with the supply of goods and services, for web site administration, or elsewhere when customers have consented to such disclosures.

Third party data processors, who may be located outside of the EEA, are required to take adequate technical and organisational safeguards to protect personal information. Zestify Media, Ltd. has taken measures to ensure that personal information transferred outside of the EEA is adequately protected.

Automated Decisions

Zestify Media, Ltd. does not use personal information for purposes of automated decision making, unless this is required to fulfil compelling obligations imposed by law. If automated decision making is required to comply with the law, Zestify Media, Ltd., will inform customers thereof, and provide an opportunity to discuss the results of a relevant automated decision making with a representative of the party making such decision or otherwise to make representations to that party. Such intervention will be documented in the customer’s file.

Changes to Privacy Policy

We reserve the right to add to or amend this privacy policy at our sole discretion, without prior notice to you. If we change this privacy policy we will provide you with a copy of the new version and post the new version on our web site. The renewal of this privacy policy will not result in a decrease of the level of protection of your personal information.

Please review our privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information. Your continued use of our services or our web site following the posting of changes to these terms means that you consent to those changes.

Access and Queries

Customers have a right of access to personal information that Zestify Media, Ltd., hold about them. Customers are given an opportunity to amend, update or supplement personal information. Each customer may request access to his or her personal information or make an enquiry or complaint about Zestify Media, Ltd.,’ privacy practices by writing to Customer Care Manager, Zestify Media, Ltd., 1 Balloo Court, Balloo Drive, Bangor BT19 7AT, enclosing a cheque for ₤10 made payable to Zestify Media, Ltd. Please include your account number, name and post code.