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Zestify Media, Ltd. Customer Privacy Policy

This Privacy Policy governs the collection and use of personal information belonging to potential and existing customers of Zestify Media, Ltd., and their affiliates.

Zestify Media, Ltd. is committed to abiding by this privacy policy, as well as the requirements of applicable laws, in the operation of its business. Please read the Customer Privacy Policy and the Website Privacy Policy below carefully as collectively they explain what personal information Zestify Media, Ltd., collects about you and how it processes your personal information.

By your continued use of our services (including our web site), you consent to the collection and use of your personal information for the purposes set out in our privacy policies.

Collection and Use

Zestify Media, Ltd. collects personal information about its customers which it requires for its supply of goods and services, or where additional information has been provided with the consent of the customer. If you use our web site, we may also collect information about you or your computer when you browse to allow you to use the services available. For further information about data collection from our website see the website privacy policy published below.

Zestify Media, Ltd. will only use personal information relating to their customers fairly and lawfully and for the supply of goods and services.

From time to time, Zestify Media, Ltd. may inform its customers about special offers and promotions in accordance with their preferences. Where appropriate, Zestify Media, Ltd. will obtain the consent of its customers to use their personal information in the manner anticipated.

Accuracy and Necessity

Zestify Media, Ltd. will take steps to regularly validate the personal information it holds to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that Zestify Media, Ltd., is not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

Notices

Zestify Media, Ltd. will provide customers with notice of its intended use of their personal information either before or at the time of its collection.

Security

Zestify Media, Ltd. uses administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses or modifications.

Any person acting under the authority of Zestify Media, Ltd., is held by contractual requirements to process personal information on the sole instructions of Zestify Media, Ltd. Third party entities that process personal information on behalf of Zestify Media, Ltd., are held by similar contractually binding confidentiality and security requirements.

Disclosure of Personal Information and Data Transfers

Zestify Media, Ltd., only discloses personal information about its customers internally and to third parties for processing purposes associated with the supply of goods and services, for web site administration, or elsewhere when customers have consented to such disclosures.

Third party data processors, who may be located outside of the EEA, are required to take adequate technical and organisational safeguards to protect personal information. Zestify Media, Ltd. has taken measures to ensure that personal information transferred outside of the EEA is adequately protected.

Automated Decisions

Zestify Media, Ltd. does not use personal information for purposes of automated decision making, unless this is required to fulfil compelling obligations imposed by law. If automated decision making is required to comply with the law, Zestify Media, Ltd., will inform customers thereof, and provide an opportunity to discuss the results of a relevant automated decision making with a representative of the party making such decision or otherwise to make representations to that party. Such intervention will be documented in the customer’s file.

Changes to Privacy Policy

We reserve the right to add to or amend this privacy policy at our sole discretion, without prior notice to you. If we change this privacy policy we will provide you with a copy of the new version and post the new version on our web site. The renewal of this privacy policy will not result in a decrease of the level of protection of your personal information.

Please review our privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information. Your continued use of our services or our web site following the posting of changes to these terms means that you consent to those changes.

Access and Queries

Customers have a right of access to personal information that Zestify Media, Ltd., hold about them. Customers are given an opportunity to amend, update or supplement personal information. Each customer may request access to his or her personal information or make an enquiry or complaint about Zestify Media, Ltd.,’ privacy practices by writing to Customer Care Manager, Zestify Media, Ltd., 1 Balloo Court, Balloo Drive, Bangor BT19 7AT, enclosing a cheque for £10 made payable to Zestify Media, Ltd. Please include your account number, name and post code.

Zestify Media, Ltd. Website Privacy Policy

This privacy policy covers the sites http://www.zestify.tv, http://www.6secondabs.co.uk, and http://www.crusadewwii.co.uk. Because we want to demonstrate our commitment to our users' privacy, we disclose the following information.

What personally identifiable information Zestify Media Ltd collects through the Website.
What personally identifiable information third parties collect through the Website.
How Zestify Media Ltd uses the information.
With whom Zestify Media Ltd may share user information.
What choices are available to users regarding collection, use and distribution of the information.
What types of security procedures are in place to protect the loss, misuse or alteration of information under Zestify Media Ltd control.
How users can correct any inaccuracies in the information.

Information Collection and Use

Zestify Media Ltd is the sole owner of the information collected on our website. Zestify Media Ltd collects information at several different points on our website.

Information is collected for the purpose of supplying goods and services. With users consent, information is also collected for marketing purposes. Anonymous website usage data is collected additionally to help us improve our website for customers. Users have the option to participate in this activity for the purpose of contacting us by email or regular mail. A user must provide the user's name, user's birth date, user's login information, user's gender (male or female), user's home contact information, user's business contact information, clickstream information (internet protocol address, internet service provider, platform type, date/time stamp, operating system), http protocol information (last URI requested and browser type), unique identifiers (login id or other id), search terms (search text) and transaction information (account transactions). It is optional for the user to provide user's birth date and user's gender (male or female). We encourage users to provide optional information so we can provide a more personalised experience on our site. The reason we use this information is to archive information for future reference, complete the current transaction, contact by email or regular mail, contact by telephone, enhance your experience by customising our site, maintain and secure our site and understand (in aggregate) interests of website visitors. We retain this information as stated in our business practices. Certain areas of our website may be password protected. If you are a user of our website and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. You can set your browser to notify you to either accept or deny the cookie according to the following information, but since cookies are integral to the operation of the Zestify checkout system, as with most other e-commerce websites, this will prevent you from placing an order online.

Communications from the Site

When customers provide us with contact information when placing orders or signing up to the newsletter via the Website (user participation is voluntary) we use the information to dispatch orders, make contact for customer service issues related to orders and send newsletters with information about sales, product and other company information.

Sharing Information

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Personally Identifiable Information

Information collected while placing orders via the website is shared with Royal Mail, DHL and international postal services for the purpose of order fulfilment.

Aggregate Information

This is collected with the help of Google Analytics and is not shared with any other party.

Choice / Opt-In

Our users are given the opportunity to opt-in to having their information used for purposes not directly related to our site or order fulfilment, upon order placement.

When our website originates email, users can opt out of these communications by unsubscribing in the footer of the email or by emailing us via the Customer Care Form.

Data Security

Zestify Media Ltd has physical security in our facilities to protect against the loss, misuse, or alteration of information. Our company uses secure encryption technology (secure socket connection) for all sensitive financial or health data transmitted on our site.

Correcting / Updating / Deleting / Deactivating Personal Information

If a user's personally identifiable information changes such as postcode, phone, email or postal address, they can change all information. If a user wishes to correct/update information or no longer desires our service, they can notify us of what they desire by contacting us using any of the information in the Contact section of this policy.

Changes to the Privacy Statement

The information you submit to us is controlled by the privacy policy in effect at the time you submit it. If we significantly change our policy, we will post a notice in a conspicuous place on our website notifying visitors of policy changes.

Contact Information

Using the following information, you can contact us if you have questions about our privacy policy.

By email:
Complete our Customer Care Form

In writing by mail to:
Customer Care Manager
Zestify Media, Ltd.
1 Balloo Court
Balloo Drive
Bangor
BT19 7AT

Resolving Privacy Policy Disputes

If you think we have not followed our privacy policy in some way, it can be resolved by addressing concerns to the Customer Care Manager in the following manner.